Term of Services

Welcome to Nine Cosmeceuticals. By accessing or shopping from our website, you agree to the following terms and conditions. Please read them carefully.

1. General Conditions

  • By using our website, you agree to be bound by these Terms of Service.

  • We reserve the right to update or change these terms at any time without prior notice.

  • Any new features or products added to the store will also be subject to these terms.

2. Products & Availability

  • All product descriptions, prices, and availability are subject to change without notice.

  • We strive for accuracy but cannot guarantee that product descriptions, images, or pricing are error-free.

  • In case of an error (pricing or stock), we reserve the right to cancel the order and issue a refund.

3. Orders & Payments

  • By placing an order, you confirm that the information provided is complete and accurate.

  • We accept Cash on Delivery (COD) and secure online payments.

  • For COD orders, refusal to accept multiple deliveries may result in blocking future orders.

4. Shipping & Delivery

  • We deliver all across Pakistan with trusted courier partners.

  • Standard delivery time is 3–5 working days, but may vary due to location or external factors.

  • You will receive a tracking number once your order is dispatched.

5. Returns & Refunds

  • Our Return & Refund Policy applies to all purchases. Please review it for details.

  • Products must be unused, unopened, and in original packaging to qualify for a return.

6. Prohibited Uses

You agree not to use our website or services for:

  • Illegal or unauthorized purposes.

  • Spreading harmful code, malware, or spam.

  • Violating intellectual property rights of others.

7. Limitation of Liability

  • We are not liable for damages, delays, or losses caused by courier services, misuse of products, or external factors beyond our control.

  • Our liability is limited to the purchase price of the product.

8. Governing Law

These Terms of Service shall be governed by and interpreted under the laws of Pakistan.

9. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: [Your Email Address]
📞 Phone/WhatsApp: [Your Contact Number]
📍 Address: [Your Business Address]

Shipping

Free Delivery – On orders above Rs. 4999

Payment

Cash on Delivery – Pay when you receive your order

Return

Easy Returns – 7-day hassle-free exchange & return